FAQ
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Frequently Asked Questions
We offer a wide range of bathroom sinks including vessel sinks, drop-in sinks, undermount sinks, pedestal sinks, and countertop sinks in various materials such as ceramic, composite stone, and vitreous china.
Yes, most of our sinks come installation-ready. Many models include mounting hardware, cutout templates, and even pop-up drains. Be sure to check each product description for included components.
Consider your bathroom size, vanity layout, faucet type, and preferred installation method. Our product descriptions include dimensions, installation types, and compatibility details to help you make the best choice.
Yes, all of our products are backed by a manufacturer’s warranty. Warranty terms vary by product, but typically range from 1 to 2 years. You can find warranty details listed on each product page.
Absolutely. Once your order has been processed and shipped, you will receive a confirmation email with tracking details so you can monitor your shipment in real time.
We accept returns within 30 days of delivery, provided the item is unused, undamaged, and in its original packaging. Please contact our support team to initiate a return or exchange.
Shipping usually takes 5–10 business days depending on your location. Some items may ship faster. You will receive a tracking number once your order is dispatched.
Currently, we only ship within the United States. We are working on expanding our shipping services to other countries in the near future.
If your sink arrives damaged or with missing parts, please contact us immediately at support@charityboost.site or call us at +1 830 459 2732. We will quickly arrange a replacement or refund.
Our customer support team is available to assist you with any product-related or installation questions. Feel free to reach out via email or phone for quick support.