At CharityBoost, we stand behind the quality, durability, and craftsmanship of our bathroom sinks. This Warranty Policy outlines the terms and conditions under which warranties are provided for products purchased directly through our online store at https://charityboost.site.

1. Warranty Coverage

We offer a 1-year limited warranty on most bathroom sinks unless otherwise stated on the individual product listing. This warranty covers:

Manufacturing defects

Structural faults or material deficiencies under normal residential use

Please review the product page for any specific warranty details related to the item you purchase.

2. Warranty Period

The warranty is valid for 12 months from the original date of purchase. A valid proof of purchase is required to initiate a warranty claim.

3. How to File a Warranty Claim

If you believe your sink is defective and covered under our warranty, please follow these steps:

Contact Us: Email us at support@charityboost.site

Include Your order number, Product name, Description of the issue, Clear photos or a short video showing the defect

Response: Once reviewed, we will provide instructions for return, replacement, or further assessment

4. Warranty Exclusions

This warranty does not apply to:

Damage caused by misuse, mishandling, neglect, or improper installation

Regular wear and tear

Cosmetic defects that do not affect product functionality (e.g., surface scuffs or color variations)

Products that have been altered, repaired, or modified by third parties not authorized by CharityBoost

Items purchased from unauthorized resellers or third-party websites

5. Limitation of Liability

CharityBoost’s responsibility is strictly limited to the repair or replacement of a defective product under warranty. We do not accept liability for:

Installation or reinstallation costs

Indirect, incidental, or consequential damages

Loss of use due to defective products

6. Additional Notes

Customers are responsible for return shipping unless the item is defective upon arrival

Replacements are subject to availability in our inventory

Warranty claims are generally reviewed and resolved within 5–10 business days from the date we receive the returned item

7. Contact Information

For warranty questions, concerns, or to start a claim, please contact us:

CharityBoost – Online Bathroom Sink Store
📍 411 Rosalie St, Houston, TX 77006, USA
📧 support@charityboost.site
📞 +1 830 459 2732